The consumer webpages contain general information about consumer laws in New Zealand. If you have more specific questions about the law as it applies to your situation you will need to contact us directly by email, phone or by following the feedback link on the top menu.

A Guide for Young Shoppers:

• What is a consumer?
• What are 'goods and services'?
• What is a 'contract'?
• I'm young, can I be held to the contracts I make?
• What are quotes and estimates?
• What are guarantees and warranties?
• Consumer Guarantees Act
• Hire Purchase

For further help: a list of contacts